04.2020 – 07.2020

ID.ONE

The ID.one intends to make it easier to complete the task of washing. The process should be designed more efficient via an optimized user interface.

User Interface
User Experience

User Interface
User Experience

Render of the ID.one top-loading washing machine

Goal was to limit an interface to a few controls in order to avoid the usual confusing accumulation of buttons.

The use of a washing machines should offer an efficient handling of tasks without requiring much knowledge. The use of previous interfaces usually evokes a lack of understanding and excessive demands.

The simple and fast task handling was mastered here by dispensing with submenus. Important information for starting the washing process is visible on one level. Specific setting features of the different modes are directly visible and the washing process can be started at any time. If the default setting of a mode meets the user's requirements, the program can be started directly or changed in detail.

Often a "smart washing machine" is equipped with additional functions such as eco mode or stain removal. However, a truly smart washing machine does not need these add-ons, as it is designed on the basis of providing the user with an optimal washing experience without having to activate this first. Thus, the term "smart" has been redefined here and the functions are integrated. So the ID.one relieves users of some tasks without them realizing it.

Mode Selection
Users should not feel forced to navigate through settings they do not understand or need. At the same time, they should not be restricted in their usual task processing. Therefore, they are free to decide which steps to take and when. The mode selection was limited to a few, self-explanatory modes, since interviews conducted revealed that only very few of the pre-programmed washing modes are actually used.
Shortcuts
Not only an individual change of the mode presets is now offered, but also shortcuts that enable a more complex mode composition. Two customizable buttons are available for this.
During the washing process, it can be a disturbing noise in the home. Night mode, or silent mode, increases the duration somewhat, but at the same time allows quiet washing.
Comfortstep
With the laundry basket in hand and knee and back pain, it can be challenging to fill the washing machine. So the ID.one should be accessible with any limitation. The toploader eliminates the need to bend over or kneel on the floor. The laundry drum can be opened via the Comfortstep, a pedal at foot level.
Size
The interface is 25cm in width, and 6cm in depth. These dimensions came about due to the almost exclusively horizontal movement within the display. The rotary knob has a diameter of 3cm. Due to the fact that the laundry drum sits on top, it takes up most of the surface area. This made the display narrow, but wide.

Three phone screens of the ID. smart home assistant app showing remaining washing time and shortcuts

App

The additional app connects to the washing machine and informs about the remaining washing time, as well as when the program is finished. The shortcut applications can also be edited and added in the app.

However, this function is only a part of The App, as it includes several products of a series of the smart home assistant company ID. With the ID.one Home selection, you get both an overview of the remaining washing time, as well as a notification when the program is finished.

Mode Selection

Users should not feel forced to navigate through settings they do not understand or need. At the same time, they should not be restricted in their usual task processing. Therefore, they are free to decide which steps to take and when. The mode selection was limited to a few, self-explanatory modes, since interviews conducted revealed that only very few of the pre-programmed washing modes are actually used.

Shortcuts

Not only an individual change of the mode presets is now offered, but also shortcuts that enable a more complex mode composition. Two customizable buttons are available for this.

During the washing process, it can be a disturbing noise in the home. Night mode, or silent mode, increases the duration somewhat, but at the same time allows quiet washing.

Comfortstep

With the laundry basket in hand and knee and back pain, it can be challenging to fill the washing machine. So the ID.one should be accessible with any limitation. The toploader eliminates the need to bend over or kneel on the floor. The laundry drum can be opened via the Comfortstep, a pedal at foot level.

Size

The interface is 25cm in width, and 6cm in depth. These dimensions came about due to the almost exclusively horizontal movement within the display. The rotary knob has a diameter of 3cm. Due to the fact that the laundry drum sits on top, it takes up most of the surface area. This made the display narrow, but wide.

App